Gospodarska zona  15

HR-32000 Vukovar

VAT: 38466254572

These conditions determine the procedure for ordering, paying, shipping and reclamation of products offered in Certifikat d.o.o. online store at www.certifikat.hr

In the said internet store, Certifikat d.o.o. is in the role of seller, and the buyer is every visitor to the online store who orders at least one product via electronic form, completes the required information and passes it on to the seller.

Certifikat d.o.o. reserves the right to change the prices stated in the official offers in relation to the WEB shop, if in the meantime there has been a change in the price of the product from the supplier.

In accordance with the Consumer Protection Act, we would like to draw your attention to the fact that minors and completely incompetent persons cannot make distance purchases, and only their legal representatives can do so. Partially able-bodied persons may enter into a contract only with the consent of their legal representative.

Responsibility for the accuracy and completeness of the entered information when ordering lies with the buyer ie the user.

If you do not agree to the terms, either in whole or in part, please inform us in writing before order confirmation at certificate@certifikat.hr


Certifikat d.o.o. undertakes to protect the personal information of the customers by collecting only the necessary, basic customer / user information necessary to fulfill our obligations.

All customer information is strictly kept and is only available to employees who need it. All Certifikat d.o.o. employees as well as business partners are responsible for respecting the privacy principles.


Certifikat d.o.o. undertakes to apply maximum security measures to protect the interests of customers and to prevent any misuse of information.